A pleasant journey every time - and good service, too.

Just in case: the Bosch eBike Service concept.

A controller area network (CAN) means that the individual components are always in contact with each other, so the Bosch eBike System monitors itself during operation. For example, the function of the Battery Pack is checked to avert risks such as overheating. Using a diagnostic unit, a USB cable, and a laptop, the data collected can then easily be read out at the independent bicycle dealers. Errors can be diagnosed quickly and replacement parts ordered through the service hotline.

And not just the technology is up to date – so are the people who deal with it. Bosch has a systematic training concept that keeps OEMs up to date. In turn, they pass on that knowledge to the independent bicycle dealers.

With its service concept, Bosch guarantees fast, qualified assistance starting in nearly every European country, ensuring that the process of ordering replacement parts runs smoothly. The Bosch eBike System isn’t just about support for the rider - it’s about support for the dealer as well.