Your bicycle dealer can provide you technical information about the Bosch system.
Or have a look at our download area:
The are various companies and individuals who offer a “tuning” or customized modification of Bosch eBike Systems, especially through the internet. As the original component manufacturer, Bosch eBike Systems strongly advises against using such products and services, or attempting to modify a Bosch eBike System yourself: there is a great risk of shortening your system’s service life, and of damaging both the drive unit and the bike. There is also the danger of negating the guarantee and warranty claims on the bike you purchased. In addition, improper treatment of the system will endanger your safety and that of other road users, risking accidents as a result of this tuning, as well as steep personal liability costs and even criminal prosecution. Therefore, Bosch eBike Systems calls upon all eBike riders and vendors to refrain from “tuning” products and services.
Bosch is a eBike System manufacturer and works with well-known bicycle brands. Bosch does not manufacture own eBikes.
The Bosch eBike System is being produced in Europe.
The cruising range depends on different variants. It varies also depending on choice of modus and assistance level.
Bosch eBike Systems offers a 25 km/h Drive Unit (DU 25) and a 45 km/h Drive Unit (DU 45).
Further information can be found here:
No. We don't offer a retrofit kit of the Bosch eBike System.
2,5 h for 100%, 1h for 50%.
Trainings regarding eBikes will be done by the eBike manufacturer directly. Bosch offers IBD trainings regarding the system components, for the introductionary season started in January. We offer detailed trainings to our system for IBDs in Europe as well. Contact the service hotline for further trainings.
Starting in March 2011 a hotline for IBDs and manufacturers is available, it will be offered in cooperation with our service partner Magura. The Hotline informs about:
* questions around the Bosch eBike System
End customers will be supported by IBDs directly.
Spare parts can be ordered via the IBD only. The IBD can order via mail, fax, hotline or webshop at Magura. The spare parts will then be delivered directly by Bosch to the IBD (exception: Norway and Suisse, Magura delivers directly).
Is there a manual for repairs?
The Bosch eBike System components are being sent to and exchanged by the fast and competent Bosch Service Center. Of course you can order missing screws as a spare part.
Detailed manuals for assembly and disassembly of the system or its components will be provided by Bosch for dealers directly.
This information for bicycle dealers is available via the Bosch eBike Servcie Hotline as well.
Bosch issues a guarantee for the entire eBike System to the bike manufacturer. Please ask your bike dealer for the detailed terms of guarantee of the specific bike manufacturer.
For all questions regarding system and diagnosis you can call the Bosch eBike Service Hotline, available now (from March 2011).
IBDs can, if they received a certificate, having visited a training, buy a diagnosis-tool. This tool enables to read out diagnosis information and system data (such as loading cycles and battery capacity).
Within Europe (A Benelux, CH, DK, ES, F, FI, I, NO, SE, UK) the lead time for spare part deliveries are 2-3 days.
The manufacturers that start in 2011 will offer eBikes with Bosch drive starting March 2011.
Please contact the bicycle dealer directly.
We don’t offer eBikes, the system only. Please contact the bicycle dealer regarding this kind of question.
Regarding these kind of questions please contact the bicycle manufacturer or dealer directly.
All Brands that offer eBikes equipped with the Bosch eBike System can be found here:
Prices for eBikes with the Bosch System are available at the your bicycle dealer.
Bosch participates on bicycles fairs. Please refer to the schedule on this website.
